Cloud-based VoIP is a great way to save time, stress, and a whole lot of money in everyday business use. This is especially true if you make several long-distance calls. Choosing the right VoIP provider can deliver even further value with perks such as included essential features, the ability to not pay for what you don’t need, and round-the-clock support that mitigates long waiting periods.
When it comes to choosing a VoIP provider, no two are the same. For this reason, it’s important to consider what your business needs before making your decision. Below we have listed 3 key qualities you should look for in a VoIP provider.
Reliable and scalable
Your VoIP provider should deliver fully scalable, agile and flexible telephony solutions that minimize growing pains for your business. Systems should be easy to set up, tested, monitored for optimal performance and updated. It’s important to utilize high-quality VoIP phone systems so your team can literally pick up the handset and get to work. VoIP is often considered to be the new standard of business communications, so it only makes sense to have a support system in place robust and efficient enough to match it. You also need your service experts to be available on a 24/7 basis, meaning they’re ready when you need them and not the other way around.
Carrier-grade architecture and performance
Don’t settle for a mediocre cloud-based VoIP system. Your VoIP system should be based on carrier-class architecture, meaning it’s designed to suit a wide array of business sizes. This way, whether you’re a small start-up or sprawling operation, you can expect an enjoyable, hassle-free calling experience – nothing should get in the way of that next deal or a deeper client connection! At Skycomp, we do just that. Our goal with VoIP is to drastically improve uptime and reception quality, helping you make a stronger impression on every call without having to jump through hoops.
Proactive monitoring and diagnostics
It is critical that your platform of choice is fully encrypted and designed to be continually updated, ensuring you remain future-proofed and protected against various cyber threats. We take this seriously at Skycomp, offering network monitoring and diagnostics services to solve problems before they take a bite out of your business. This way, your operations can run smoothly with fewer complications. It’s the best experience for your team and, by extension, your customers.
Our team at Skycomp is proud to deliver flexible, fully redundant and future-proofed telephony services. Everyday we help our customers get connected, stay connected, and carry their calls through to completion, all while driving down communications costs.
Want to learn more? We want to show you! Contact us at Skycomp today to start your managed IT journey with us.