Your technology support provider partner.
As your business becomes increasingly dependent on IT, the need for a reliable Technology Support Partner becomes critical. We’ll help your business manage risks, minimize disruption, and mitigate costs with proven, reliable and secure technology and support.
Everything… including the kitchen sink.
Support When You Need It
Onsite, phone and remote support is available around the clock
We appreciate how stressful it can be to have a technology problem, and that’s why we answer your calls live during business hours. It allows us to understand the impact and severity if the situtation and ask questions so we can get the right the right help and resolve the problem as quickly as possible.
We also recognize that problems don’t just occur during business hours. That’s why our technicians are ready 24/7 to return your call within an hour.
Social Engineering Prevention
Keeping your staff in-the-know and mitigating risks for your organization
Social engineering is when a bad actor tries to fool your staff into divulging sensitive business information. We proactively train your team to help recognize these threats by using simulated phishing attacks. Let us phish your staff before the bad guys do!
Outsource Your CIO
Helping you make technology decisions that align with your business needs
As your virtual Chief Information Officer (vCIO), we’ll sit with your C-Level executives to ensure that your technology initiatives match your business objectives. We’ll provide a Quarterly Business Review that helps us assess how we did with reactive support, and looks ahead to projects you’d like to tackle such as a major expansion, a conversion of an important software, or digitizing paper records. We’ll develop a strategy around these plans, and over time we’ll be able to review and track past goals that help move your business forward. These planning sessions will help us forecast your budget for the next 12-18 months and make sure it aligns your needs.
Putting a plan in place to help you avoid costly downtime and data loss
Viruses are one of the biggest threats to your data. Everyone knows somebody that has been affected by Crypto. In a catastrophe, desks, computers, servers, and everything else can be replaced. The only thing that can’t be easily replaced in your organization is your data, so we back it up hourly or daily onsite and offsite, based on your business needs.
Solving problems is far less costly when you can see them coming
Proactive monitoring allows us to foresee issues before they’re catastrophic. A monitor will tell us there is a problem with a hard drive weeks before it fails, allowing us to confirm a valid backup and schedule its replacement in order to minimize impact on the end user. Nightly offline server alerts helps us resolve issues before the next workday begins.