Meet the Team
SERGE PAQUIN, CEO and President
Serge paquin is the owner and CEO at Skycomp Solutions Inc. where he assists clients to achieve their requirements using technology. With over 10 years' experience with Cisco hardware and software Serge has the knowledge and ability to understand and implement complicated networking requirements. Serge also teaches networking at Niagara College and sits on the Program Advisory Committee for the Computer Systems Technician program helping teach networking design to students.
In his spare time, Serge sits on the board for the Canadian Henley Rowing Corporation and is a sponsor of the Royal Canadian Henley Regatta.
ALEXIS DE WOLFE, Chief Operating Officer
Alexis is one of the few imports working at Skycomp Solutions. Born in Petawawa, Ontario, Alexis was raised beside one of the largest army bases in Canada.
Always showing an insatiable curiosity, she went into journalism, and graduated from Loyalist College in Belleville with a diploma in Print Journalism.
Alexis was drawn to the Niagara Region by her husband Carey, and went to work in the web design industry nearly 15 years ago. During her time in the industry she developed many connections with clients and vendors. After a brief sortie into the world of software testing, fate landed her on Skycomp's doorstep. Six years later she has grown and developed from a part-time administrative assistant to the Chief Operating Officer.
MORGAN DOWNER, Office Manager
With her past experience in administrative support and customer relations, Morgan is responsible for streamlining and automating business processes at Skycomp Solutions. Her goal is to ensure Skycomp is always positioned as a customer-oriented service of excellence, by continually developing a user-friendly experience for their valued partners.
Working behind the scenes, Morgan plays an important role in the development and planning for Skycomp’s long-term growth. Through her knowledge gained from a post-graduate business degree, as well as her pro-active and dedicated attitude, Morgan is able to identify outstanding problems and develop creative and proficient solutions.
Since her time at Skycomp, Morgan has discovered the exceptional sense of collaboration while working for a smaller business within a team of strongly motivated individuals.
When Morgan isn’t busy at work, she can most often be found, at the park with her English bulldog, Hank, visiting her family up north, or setting her lineup for Fantasy Football.
BRAD HALLIDAY, Technician
Brad excelled in his education at Niagara College, by earning a certificate in Liberal Arts and Sciences and moving on to complete a two-year Computer System Technicians program. Through his hard work and dedication, Brad was hired straight out of school by his first year professor, Serge Paquin, and began working for Skycomp Solutions as a Junior Technician.
Brad’s previous experience in computer tech support has developed his strength in equipment prep and deployment, as well as carrying out major project installations. His dedication to finding solutions to outstanding technical issues leads Brad to go above and beyond the call of duty. Brad provides exceptional customer service by developing an open line of communication between himself and clients through his patient and understanding demeanor.
Outside of the workplace, Brad plays the guitar, works out, and never misses an opportunity to work on his golf swing.
TIM SCHLEICH, Technician
Born in St. Catharines, Tim grew up In Secord Woods. Growing up in the digital age he developed a fondness for computers and began to focus his studies in that area in high school. Continuing with the computer studies he received his diploma from Niagara College for Computer Programming in 2002.
He first began to work with computers soon after graduation by providing technical support within a local call center. After working for years in the technical support role, he found the opportunity he required and moved to the Information Technology department, eventually becoming responsible for the entire infrastructure of the call center.
Once his employment with the call center was over, he began to work for Skycomp to provide support and maintenance of all types of computer needs. This relationship with Skycomp and its clients has flourished over more than three years.
When not working on computers, Tim enjoys relaxing with his family and keeping his toddler busy. He also plays Ball Hockey and has a groundless hate for pants and their affiliates.
TREVOR BOND, Technician
Trevor was born and raised in Niagara. Growing up in Welland, from a young age he focused he academic studies on various technology courses offered at Centennial Secondary. After graduation, Trevor went on to attend Niagara College for studies in Computer Engineering Technician.
After Graduation in 2008, Trevor entered the field, working with respected employers throughout the Niagara Region, including the Niagara Health System and Chown Cairns LLP, and later became a Skycomp Solution team member in 2013. Through his immense experience, Trevor brings extraordinary skill and innovation to the Skycomp team.
In his free time Trevor likes to spend his time playing video games or being outdoors as he is an avid hunter and angler. He also enjoys volunteering his time to the Computer Systems Technician Program Advisory Committee for Niagara College to help contribute to the improvement of the program for future students.
JOE MAUR, Technician
After living in Australia for several years with his wife and children, Joe decided to return to Canada to pursue his career in information technology.
As one of our newer technicians, Joe joined the Skycomp team in March of 2016 and has been gaining knowledge both inside and outside of the office, as he has worked to complete his A+, Network+, and Microsoft certifications.