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Guide to IT Support Services and Fees

Read this guide and you'll discover:

  • The 3 most common ways IT services companies charge for their services, and the pros and cons of each approach.
  • A common billing model that puts ALL THE RISK on you, the customer, when buying IT services; you'll learn what it is and why you need to avoid agreeing to it.
  • Exclusions, hidden fees and other 'gotcha' clauses IT companies put in their contracts that you DON'T want to agree to.
  • How to make sure you know exactly what you're getting to avoid disappoitnment, frustration and added costs later on that you didn't anticipate.
  • 21 revealing qustions to ask your IT support firm BEFORE giving them access to your computer network, e-mail and data.

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